The KB5051987 update released for Microsoft’s Windows 11 24h2 version caused various problems for users. A number of users uploading the update face valuable problems to prevent Document Gezgini from working.

The KB5051987 update released for the Windows 11 24h2 version of Microsoft last week aimed at conforming user experience and eliminating security vulnerabilities. However, a number of users who uploaded the update reported that they have faced various problems to avoid working, download errors, camera access issues and file traveler.

Black screen problems are experiencing

After the update, especially in File Explorer problems arose. When users try to open folders for desktops, documents or photos, Document Gezgini says that no reaction. In some cases, although it works in the plan, it cannot be accessed through desktop shortcut or Windows search. Just as the system restore the system, or the systems do not solve the problem.

For some users, problems have reached even more important dimensions. Problems in the File Explorer create a completely black desktop screen in a number of systems and prevent the use of the device. It is uncertain for the time being that these problems cannot be resolved and resolved.