As is often the case with Microsoft, the last update for Windows 11 with the number KB5028254 caused a problem with the Start menu: The menu refuses to work. But the interesting thing is that the company blamed others and will not come up with a solution to the problem.
According to Microsoft the problem is in the utilities
According to Microsoft, the cause of the problem is ExplorerPatcher, a utility designed to fine-tune the operating system. As the company stated, the program uses features that are not supported by the operating system, which leads to malfunction. Therefore, users have two options – either stop using ExplorerPatcher and similar software, or contact the developers of these programs with a request to fix everything.
It is noteworthy that a similar story about ExplorerPatcher and StartAllBack happened earlier in the year. However, at that time the glitches occurred in Explorer, not the Start menu. For now, it is a question mark how to solve the problem of the Start menu not working, which puts users in trouble.
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