With exceptions, iPhone, which introduces only one smartphone series every year, is used by millions around the world. It has been understood that Apple, which provides brand awareness in customers with a single name every year, has made a mistake in the iPhone 12 family. The discovered error covers some of the iPhone 12s produced, and your device may be one of the faulty ones. We explained how you can find out about it and how to proceed if it is problematic.
Problem detected in part of iPhone 12 production
Apple admitted in a statement that there are problems with some iPhone 12 and iPhone 12 Pros. Due to this problem, you may not receive a sound from the handset during a call or your voice may not be transmitted to the other party. What makes this problem serious is that it is hardware, not software. So this problem is not the kind that can be fixed with a software update. Don’t worry, if you’re experiencing this issue or you have a faulty iPhone 12, the repair will be done for free. According to other details given by Apple, this problem is found in models produced between October 2020 and April 2021. Although there are no problems with every device, this problem may also manifest itself in the future.
This is not the first time for Apple, a similar repair support was provided due to the problem in a small part of the iPhone 11s. However, it is not possible to find out on which devices this problem occurs. Because the problematic devices cannot be detected with the serial number. If there is a problem with the handset on your iPhone 12 or iPhone 12 Pro, you should go to Apple technical service. It is said that if the problem is detected, your device will be repaired free of charge.
Another known detail about the repair program is the possibility that extra fees may be charged. If your device has problems that prevent it from being repaired, such as a broken screen, the technical service may have to fix it as well. Thus, you may have to have other problems repaired.
If you’re using an iPhone 12 and don’t have a problem with the handset, you don’t have to worry. This problem is present in only a small fraction of the 100 million products sold, Apple says. If you have problems in the following months, it would be better to take the road to the technical service.
33569
