Xiaomi users have been complaining for a long time that the sensors on their smartphones are not working properly. The company also said last year that it agreed with another manufacturer to solve this problem. However, the Note 11 family is said to have the same problem. Here are the details…
Xiaomi users complain about the software sensor!
Users of many devices, especially Xiaomi’s Poco and Note series, express similar problems. For example, the screen of the device can suddenly turn on during a conversation, detecting the face and mute or turn off the call. Or, on the contrary, the screen may not turn on when you want to end the call.
Proximity sensor test on Xiaomi phones
The company has stated in previous statements that it is aware of this problem. In fact, it was expected that an agreement would be reached with Minghao Sensing instead of Elliptic Labs. In this way, it was predicted that this problem would be solved in future models. However, users who bought the Redmi Note 11 family, which was introduced recently, say that the problem continues.
It is claimed that the company provides proximity sensors for its Redmi Note 11 series smartphones, as in its previous devices, from the Norwegian company Elliptic Labs. Experts investigating the issue also blamed these sensors as the cause of malfunctions in proximity sensors.
It is estimated that the reason why Xiaomi did this was both to reduce costs and to go on schedule amid production scarcity and intensity. So consumers who have already bought it can hope that Elliptic Labs’ artificial intelligence virtual proximity sensor does its job correctly.
Actually, the proximity detection sensor is one of the basic hardware used in all smartphones today. In particular, turning off the screen automatically helps to conserve battery life. But Elliptic Labs’ AI Virtual Proximity Sensor says it can do this without the need for a dedicated hardware sensor, and using the software sensor instead of the hardware sensor on devices greatly reduces costs.
The company’s AI Virtual Proximity Sensor turns off the smartphone’s screen and disables touch functionality as users hold the device to their ears during a phone call. Since this doesn’t have a hardware proximity sensor, if it doesn’t work properly, it can cause a user’s ear or cheek to trigger unwanted actions during a call, such as accidentally hanging up or dialing numbers.
The statement made by Elliptic Labs on the subject is as follows:
Xiaomi has been using and relying on technology from Elliptic Labs since 2016. Xiaomi started this year by introducing our artificial intelligence-based virtual proximity sensor in four smartphone models (Redmi Note 11, Note 11S, Note 11 Pro and Note 11 Pro 5G).
Replacing hardware sensors with Elliptic Labs’ AI Virtual Smart Sensor Platform™ software provides cost-optimized innovation, human and eco-friendly solutions while eliminating ongoing supply chain risks. This makes Elliptic Labs an ideal partner for global smartphone manufacturers like Xiaomi.
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