MuesliSwap, located in the Cardano ecosystem, announced that it will refund the high slip tolerance losses suffered by its customers.
MuesliSwap, a Cardano-based decentralized exchange, has faced the grievances of many of its customers due to the slippage tolerance on its platform. The project team explained that there was a misunderstanding and that the team could not provide sufficient information.
The MuesliSwap developer team stated that they examined the victimization of slippage on the platform that occurred due to a misunderstanding. The team also stated that they will refund their customers for their losses.
Cardano-based MuesliSwap announces customer returns
MuesliSwap, which serves on the Cardano network, plans to resolve customer losses as a result of misunderstanding. The project team stated that the losses will be refunded.
Slip tolerance in decentralized exchanges means price volatility resulting from factors such as available liquidity. MuesliSwap users had to pay high transaction fees due to the slip tolerance they set manually. The response of the project team to this situation, which is said to be caused by the structure of the platform, was not delayed. The team admitted that they did not provide their clients with sufficient clarity on slip tolerance.
MuesliSwap team stated that the losses of customers who have encountered high slip tolerance in the last year will be refunded and efforts will be made to resolve the grievances. The team stated that the return process can take between 3 and 4 weeks.
The MuesliSwap developer team signaled that they will continue to maintain the trust and decentralization of the Cardano ecosystem.
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