Apple received heavy criticism from iPhone users after the Face ID feature was disabled if the iPhone 13’s screen was repaired by a third outside party. Stating that this application will not take place after the reactions received, Apple has now unexpectedly announced that it will take a new step that is highly likely to make phone repairs easier for people.
In the announcement, Apple introduced its new ‘Self-Service Repair’ program. With this program, Apple stated that together users can repair their iPhones by ordering original spare parts and tools. This program, which is a first, was received very positively by users.
Apple warns that the program is intended for repair and repair users
The project, which is planned to be made available in the USA early next year, is expected to start serving in more countries throughout 2022. In the Self Service Repair program, which will include Apple’s Macs powered by the M1 chip in addition to iPhones, the spare parts that can be ordered will be limited at first.
For the program, which will focus primarily on iPhone screens, batteries and cameras, with other repairs possible next year, the company said, “It’s important for the customer to review the Repair Guide first to ensure they can make repairs safely. A customer then places an order for Apple genuine parts and tools using the Apple Self-Service Repair Online Store. After repair, customers who return their used parts for recycling will receive credit for their purchase. He also emphasized user safety.
Repair Manual will come:
The company’s new online repair shop, which will share a Repair Guide for users who want to make their own repairs within the program, will have a choice of more than 200 spare parts for different device models. Also, those who return used parts will receive credit for the transaction.
The company said that it would not be wise for customers who do not know much about repair and repair work to try to repair their own devices, “Self Service Repair is aimed at individual technicians who have the knowledge and experience to repair electronic devices. He warned that users who do not meet these criteria should seek professional help by consulting certified Apple technicians.
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