Apple introduced the iPhone 14 series in the past few weeks and announced that it has opened for pre-order in some countries. Users reported that there is an activation problem on iPhone 14 models.
According to information shared by MacRumors, Apple, in a note, “has an issue for iOS 16 that will affect device activation with WiFi networks.” made statements.
Apple confirms iPhone 14 activation issue
Apple recommends that users select the Connect to Mac or PC with iTunes option during the initial setup phase to resolve the issue, and then return to the previous screen and try the WiFi connection again. Stating that this process works most of the time, the company underlined that users should try this way until the problem is fixed.
Stating that there is no official fix yet, Apple announced to its employees that they should not create a repair record for this problem. It is worth remembering that worldwide pre-orders for iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max have started.
An update has been released that fixes the device activation issue during installation. With the iOS 16.0.01 update, existing issues have been fixed.
Apple states that customers who purchase one of the iPhone 14 models should upgrade their device directly to iOS 16.0.1 with a Mac or PC to avoid activation issues.
In a support document, Apple told new iPhone 14 and iPhone 14 Pro customers that “iMessage and FaceTime may not be able to complete activation until they update their new iPhones to iOS 16.0.1.” says. It is not yet known when the company will eliminate the existing problems.
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