Instagram is just an entertainment platform for some people, a place to learn new practical information for some, and a source of income for others. Since Instagram is a very popular social media platform whose user base is increasing day by day, sometimes users may have difficulty accessing their Instagram accounts. So, why does the Instagram login problem occur? What should you do when you encounter a problem logging into your Instagram account? In this guide, we focus on Instagram login problems and solutions.
My Instagram account was hacked, how can I get it back?
3 common Instagram login mistakes
- Sorry, there was a problem with your request.
- We couldn’t connect to Instagram. Make sure you are connected to the internet
- There was a problem logging into Instagram
Why can’t I login to Instagram?
Listed below are some of the most common reasons why you can’t log into Instagram:
- You may have entered an incorrect or old username or password.
- Your account may have been blocked or disabled for violation of terms and conditions.
- Instagram on your phone may be quite old version.
- Username and password autofill option may have entered incorrect account information.
- You are trying to log in from a device that Instagram does not recognize.
- Your phone’s time and date may not be set correctly.
- Instagram may have crashed.
How to solve the problem that I can’t login to Instagram?
1. Instagram crashed? Check
Sometimes the problem of not being able to login to Instagram is due to an issue with the central servers of the application itself. “Is Instagram down?” The site where you can get the answer to the question in the fastest way: Downdetector.
Downdetector is a great site that checks the server status of applications and sends real-time information. For example; You can get complete graphically supported information about the status of the Instagram application in the last 24 hours. When did the Instagram access problem start? Is it only you who can’t access Instagram or is it a worldwide problem? Is the Instagram access problem fixed? You can get answers to all your questions about the Instagram outage.
2. Check the account information that autofill saves
Let’s say you have the autofill username and password option enabled on your phone or web browser. This may be the reason why you can’t log into Instagram. You may have changed the password for your Instagram account, but the new password may not have synced with the browser’s autofill feature or password manager. Make sure your Instagram account password is saved correctly. You may be entering the password incorrectly yourself; You may have put an extra character, a space while typing fast, and you may not have paid attention to the upper and lower case letters.
3. Reset your Instagram password
“I forgot my Instagram password” is a common occurrence. Like other applications, Instagram does not ask for your password unless you log out once you log in to your account. In order not to forget your username and password on your own device, you may have taken measures such as a password manager, the browser’s autofill option. It is very normal that you cannot remember your username or password when you log in to Instagram from a new device. With the forgot password option, Instagram offers you the opportunity to easily reset your password using your e-mail address, phone number or even your Facebook account.
The Instagram password reset link takes you directly to the password reset page. Alternatively, you can also perform Instagram password reset from your phone:
- Open the Instagram app.
- On the login page, under Sign in, tap Get help signing in / Forgot password.
- Enter your username, email address or phone number, or tap Sign in with Facebook.
- Tap Next.
- You will be notified by e-mail when your password has been successfully reset.
4. Don’t remember your Instagram username?
“I forgot my Instagram username, I don’t remember” is a situation that can be encountered. Sometimes there are situations such as you can’t remember your account, you can’t be sure because your username contains special letters and characters. If you can’t find your account username, you can try checking your email to see if there are any updates regarding the username change. Your account may have been hacked. If you forgot your username because you haven’t been on Instagram for a long time, follow the steps below:
- Sign in to the e-mail address you registered with Instagram.
- Search for Instagram in your Mail inbox and view all emails from Instagram.
- You can see your username in almost every email from Instagram.
- If there is no email, you can find out by logging in with your phone number.
5. Your Instagram account may have been stolen
“My Instagram account has been stolen” situation can also be experienced frequently. If you think your account has been stolen and your information has been changed so you can’t log in, follow the steps below to recover your stolen Instagram account:
- Check if you receive an email from Instagram that your email address has been changed. If you saw the mail, there will be an option to undo that change.
- If you’ve added it to your account, try sending the verification link directly to your phone. Follow the onscreen instructions by tapping Next.
- Do you need more help? Contact the Instagram team at Select the issue you’re having, provide the details, and fulfill the Instagram security team’s requests for user authentication (anything from a photo of you with a post code to the type of device you’re using).
Simple methods such as updating Instagram, closing and reopening the application, clearing the browser cache, logging in from Facebook can sometimes solve Instagram login problems.
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