How to Delete Trendyol Account? We told you step by step

Trendyol, which was founded and put into service by Demet Mutlu in 2010, is one of the most popular shopping sites in our country. You need to have a user account in order to shop on Trendyol, which offers products in many different categories, especially clothing. Thanks to the account you have, you can do much safer and more advantageous shopping.

If you don’t want to use Trendyol anymore, if you have opened a new account or if you don’t want your current account to exist for a completely different reason, you can close your account in a few simple steps with the Trendyol account deletion process. We have explained step by step details of how to delete Trendyol account, which can be a bit confusing for those who have never done it before, and we talked about the points you need to pay attention to.

Trendyol account deletion methods:

• Method #1: Delete Trendyol account via the website
• Method #2: Delete Trendyol account via mobile application

Method #1: Delete Trendyol account via the website:

• Step #1: Open the Trendyol website via the link here.
• Step #2: Log in with your Trendyol account information.
• Step #3: Expand the My Account tab in the top right corner.
• Step #4: Click on My User Information.
• Step #5: Open the Actions menu located in the upper right corner.
• Step #6: Click Close Account.
• Step #7: Open the account closure notification sent to your email address.
• Step #8: Click Close My Account button.
• Step #9: Click the Continue button.
• Step #10: Choose why you want to cancel your subscription.
• Step #11: Click the Cancel My Subscription button.
• Step #12: You’re done.

Step #1: Open the Trendyol website:

You should open the trendyol.com website using the desktop internet browser on your computer. Since you cannot do this through your mobile internet browser, you must either open it from your computer or use the mobile application.

Step #2: Login with your Trendyol account information:

If you have logged in before, your Trendyol account is already open, but if it is not or you have been logged out in some way, you need to log in to your Trendyol account again using your e-mail address and password registered to your Trendyol account.

Step #3: Expand the My Account tab in the top right corner:

After logging in with your Trendyol account information, the homepage will open in front of you. To continue the account deletion process, you should open the relevant page by clicking on the My Account tab in the upper right corner or expand the tab by moving the mouse over it.

Step #4: Click on My User Information:

When you expand the My Account tab or open the page, you will see many different options for your Trendyol account. You need to click on My User Information to continue the account deletion process.

Step #5: Open the Actions menu located in the upper right corner:

On the My User Information page, which you opened on the My Account page, your user information registered in your Trendyol account will appear. In the upper right corner, you will see the Transactions option with a relatively small text. You should expand the Actions menu by clicking on it.

Step #6: Click Close Account:

In the Actions menu, you will see My User Information, Successful / Unsuccessful Logins, Change Country and Close Account options. You need to click Close Account to continue the account deletion process. After clicking, you will see a notification message that your request has been received.

Step #7: Open the account closure notification sent to your email address:

Shortly after you create an account closure request, an account closure notification will be sent to your e-mail address registered to your Trendyol account. Here you will see a short informative text about the process.

Step #8: Click on Close My Account button:

In order to continue the Trendyol account deletion process, you need to click the Close My Account button in the account closing notification sent to your e-mail address. You will then be directed to the relevant page.

Step #9: Click the Continue button:

The Close My Account button in your e-mail address will direct you to the Membership Cancellation page. On this page, you will see a short informative article about what will happen if you close your Trendyol account. You must click the Continue button to continue the Trendyol account deletion process.

Step #10: Choose why you want to cancel your subscription:

Like many platforms, Trendyol wants to know why you lost a customer and therefore asks why you closed your account. Here you can choose the option you want or you can say that you do not want to specify.

Step #11: Click the Cancel My Membership button:

As the last step of the Trendyol account deletion process that we started on the My User Information page, after selecting the reason for the cancellation, all you need to do is click the Cancel Membership button. The system may ask you for a password.

Method #2: Delete Trendyol account via mobile application:

• Step #1: Open the Trendyol mobile app.
• Step #2: Log in with your Trendyol account information.
• Step #3: Open the My Account page.
• Step #4: Open the My Account Settings page.
• Step #5: Tap on My User Information.
• Step #6: Tap Close My Account.
• Step #7: Tap Continue.
• Step #8: Choose why you want to cancel your subscription.
• Step #9: Tap the Cancel My Subscription button.
• Step #10: You’re done.

It is enough to follow the steps above to delete the Trendyol account via the Trendyol mobile application. Since Trendyol account deletion cannot be performed on the Trendyol website that you open via your mobile internet browser, the only way you can apply on your mobile devices is to use the Trendyol mobile application.

There is no difference between the Trendyol account deletion process on the website and the Trendyol account deletion process over the mobile application. Whichever you do the deletion process, your Trendyol account and registered information will be permanently deleted.

What happens when Trendyol account is deleted?

When you permanently delete your Trendyol account using one of the methods described above, your current membership will not be reactivated. You will lose all of your saved discount and advantage coupons. Your order history is also completely deleted. In addition to these, of course, all information such as address, phone, name, payment method registered on the platform will be completely deleted. For this reason, it is useful to be sure before the Trendyol account deletion process.

We answered the question of how to delete Trendyol account, which is one of the most popular shopping sites in our country, and explained the methods you need to apply step by step in all details. If you experience any difficulties during the transactions, you can contact Trendyol Support.