The modern age continues to bring people together while isolating them. With the developing technology, online dating sites prevent individuals from being alone. Millions of people around the world now turn to online dating sites to find a partner or flirt, communicate through these platforms, and even get married. . . Although the platforms increase their precautions every day to ensure the security of the users, individuals may encounter problems while using the applications. The solution platform, Complaintvar, brought together the issues that consumers have the most problems with online dating applications.
Dating sites were most searched in May
According to the data, a total of 650 thousand visits were made in Complaintvar in 2020 to make decisions and research about partner sites. In the first 9 months of 2021, the number of visits reached 344 thousand 950. With 47 thousand 533 visits, the month with the highest number of visits was September.
Pandemic increased interest in dating sites
According to Complaintvar data, the number of complaints, which was 511 in the first 9 months of 2019 in the category of online dating sites, increased by 240 percent in the same period of 2020 and reached 1729. When the 2021 data are examined, it is observed that this increase continues in the relevant period. In the first 9 months of the year, the complaints increased by 18 percent, and 1895 complaints were written through Complaintvar.
What are the most common complaints about dating sites?
- Creating fake profiles with someone else’s phone numbers and photos
- Opening fake accounts
- Technical problems logging into the system
- Overdraft in Gold/Platinum/Premium memberships
- Accounts banned/banned for no reason
- No refund/late payment
- Problems experienced in the beginning or cancellation of subscription
- Unable to send a message to the other party even though it is matched
- The number of likes does not reflect the truth
Some of the complaints received by Complaintvar were listed as follows:
Account created using my photo
“A fake account was created using my photo and a link was given to my Instagram account. I want the account opened as an escort account to be closed immediately. Inappropriate messages may have been sent to other users using my photo.”
The person they say is 10 km away is dating in China
“It’s a lying, insincere application. . . It says 10 km away, the person is either in China or Singapore. There is no place to send an e-mail and complain. Everywhere is automatic reply. I would ask for a refund, but what is possible.”
No gram person wrote after becoming a member
“Everything is a lie. Gram people didn’t write after I became a member. They’re all fake accounts. I made a criminal complaint about them. Someone called, saying that your subscription will be active in 24 hours, but there is no text, no caller, no picture… ?”
“I got banned as a result of a photo I posted on a small mistake (which I didn’t even do). People do what they throw, they still don’t get banned. It has happened to me many times before, both as a message and a story. You even ask for money to remove the ban. ”
You write even to those who are older than you, no one returns
“People on this site are mostly fake. You write even to older people, no one comes back. Sometimes you meet someone you know. You say “Hello” and the answer is “Good luck.”
I swear to honesty, I was not wrong. open my account
“I was harassed and blocked by girls out of the blue. Please get my account back. I swear to you honesty. I’ve been a user of the app for 10 years. I don’t speak any slang words. I wasn’t wrong. Open my account.”
It shows up in Google searches even though I deleted my account years ago
“It’s been years since I deleted the application that I registered 8 years ago, when I was 16 years old. However, when I search for my name and surname on Google, it appears. I request it to be deleted immediately. Please process my request.”
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