Google starts showing a new window with the helpline contact information at the top of the results whenever a search related to domestic violence is done. With this service, the company aims to provide 24/7 easily accessible support to people exposed to domestic violence.
Faster service will be provided
Google offers a feature where users living in the USA can get support as quickly as possible, especially against the increasing domestic violence incidents with the Covid-19 outbreak. The company noted that people who make certain searches will see a window with contact information for the National Domestic Violence Hotline at the top of the results page.
Users will be able to call the hotline or send an SMS to the hotline and request assistance. In addition, communication can be made via online messaging, as well as access to the necessary information from the official website.
Google helps provide the fastest possible support to users by facilitating access to the hotline in search results. The helpline will have English and Spanish-speaking people, and will be available in more than 200 languages through translation.
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