Social Media Commerce Platform HeloRobo, which enables all marketing and sales processes to be managed from a single platform in social media commerce, has also been integrated with the Instagram DM channel. Thus, HeloRobo, the first Social Media Commerce Platform that enables the seller to sell from Instagram DM in integration with the e-commerce site, started to offer a very easy, fast and manageable sales experience on Instagram.
Don’t Just Display, Sell on Chat
According to research, Instagram, which has approximately 3 billion users in the world, has 150 million users every month contacting at least one business via DM. 50 percent of Instagram users follow at least one business, while 60 percent discover new products and services on Instagram. With Instagram, which is the fastest growing platform in social media commerce, it is now very easy to interact with everyone in the world via DM, to market to the target audience, and to complete sales in chat integrated into the e-commerce site.
HeloRobo, which produces integrated solutions in the field of social media commerce in Turkey, provides the management of all social media messages from a single platform together with Instagram DM, and offers sales process management integrated with e-commerce site, ERP or accounting programs. The platform, which covers all processes such as products falling out of stock and reflecting on the invoice, without the need to redirect to the e-commerce site, allows the sale to be completed completely from the message area, namely chat.
Fast and Effective Sales with Instagram DM Integration
In HeloRobo, which aims to facilitate the life of social media traders and to increase their sales and marketing performance by ensuring that all messages coming from social media channels are managed easily and effectively from a single platform, product information and basket information can be sent to the customer during the product sales process. On the platform where all orders are gathered on a panel, all sales processes such as stock monitoring, tracking of cargo transactions, and payment by credit card can be done without leaving the message area. Adding another dimension to groping sales from social media message areas, HeloRobo ensures that the entire sales process, such as product selection, product information, invoice creation, sending basket information to customers, and customer portfolio creation, is done quickly, easily, and integrated into the e-commerce site. Optimizing all the details, HeloRobo offers a warm, fast, effective and almost face-to-face sales and marketing experience by highlighting the human factor as well as the convenience offered by technology. In HeloRobo, there is no language barrier to provide access to the whole world, and everyone communicates in their mother tongue with the technology of the structure.
‘Instagram DM presents biggest networking and business development opportunity of the past decade’
Stating that 50 percent of Instagram users follow at least one business and 60 percent discover new products and services on Instagram, HeloRobo General Manager Gökhan Karahan said, “Instagram is the most used social media platform for sales. More than one billion people worldwide every month. More people use Instagram for entertainment, inspiration, shopping and more, and brands compete to reach these users. 150 million people contact at least one business every month via Instagram DM. 80 percent of users follow at least one brand interact with brands. 72 percent of customers believe that seeing a product on Instagram increases their likelihood of purchasing. There are 30 million Instagram accounts in Turkey, one in 6 of these accounts are used for commercial purposes. Of the 3 million accounts that have sold through Instagram in some way Nowadays, the tendency of companies is to take place in Instagram Shop rather than e-commerce site. since the act. That’s why Instagram DM presents the biggest networking and business development opportunity of the past decade. In the near future, it is predicted that social media commerce will exceed the e-commerce market many times over. We believe that many things will change in social media trade with the Instagram DM integration we have implemented. As HeloRobo, we are ready for the near future scenario of social commerce with our solutions.”
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Social Media Commerce Platform HeloRobo, which draws attention as a platform suitable for companies and individuals doing business in all sizes on social media
Gökhan Karahan stated that they continue to work on solutions focused on social media commerce, “We will make all catalog management available from HeloRobo very soon. Our members will be able to update their stock changes with their HeloRobo accounts, by uploading their products to Instagram and Facebook via HeloRobo. ” said.
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