EA gave the bad news to FIFA players. The hackers, who have increased their activities recently, seem to have set their sights on the company this time. Because, according to the statement, the accounts of many high-level users were unfortunately hacked.
Explaining that the situation is being investigated, the studio stated that the attacks were caused by human errors. In addition, many players did not neglect to react to what happened on social media.
FIFA players accounts hacked
The attack, which appeared to affect players with high-class profiles, originates from the EA front. Because some human errors in the unit, which was established to increase the customer experience, offer hackers the opportunity to rule out the double-authentication security system. While it was learned that the accounts of FIFA Ultimate Team merchants were also hacked, it was also confirmed by EA that the hackers convinced the customer service that the relevant account was stolen and that they were the original owners.
Making a statement on the subject, the company is looking for ways to reverse the situation. While it is stated in the shared text that security measures will be increased, the article continues as follows:
Through our initial investigation, we can confirm that a number of accounts have been compromised by phishing techniques. Using threats and other ‘social engineering’ methods, the malicious acters were able to exploit human errors in our customer experience team and bypass two-factor authentication to access other player accounts.
Stating that more than 50 accounts in total were seized in this way, the company is also trying to compensate for the losses of the players. Focusing primarily on identifying the attackers, EA aims to take back the stolen products and return the emptied accounts to their owners as before.
EA, which promised to tighten the security stages, has already trained its relevant teams. In addition, the company seems to be a little more strict about changing account information. It was also underlined that new steps may cause some delays, especially in the customer experience section. It seems that the issue will remain on the agenda for a long time. Let’s see how much the company can compensate for the losses of FIFA players, we will wait and see.
What do you guys think about this hacking event? What steps do you think EA should take? Do not forget to share your opinions and suggestions with us.
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