Some foreign forum sites are said to have problems with Asus ROG Maximus motherboards. Refraining from making a statement on the subject, Asus finally admitted that there was a problem during the production of ROG Maximus Z690 Hero motherboards.
After the motherboard contents shared by users, Tom’s Hardware reached out to Asus for an explanation. Making a statement about the production problem, the company published a text.
Asus ROG Maximus Z690 Hero motherboard is on the agenda with capacitor problem
The issue, which was reported by some North American users on Dec. 28, revealed that some motherboard components were burned out. Stating that cards with part number 90MB18E0-MVAAY0 and serial numbers starting with MA, MB or MC may be affected by this situation, Intel announced that it is in contact with suppliers.
Underlining that they will work with relevant government agencies for the change process, Asus stated that users should contact customer service if they have any problems.
ROG Maximus Z690 motherboard, with a price of about 600 dollars in the US market, is among the top segment models. It is stated that users encounter the issue of burns on the official Asus forum and Reddit platform.
The text published by the company is as follows;
“Asus is a company dedicated to producing the highest quality products. We take all the feedback from our valued customers seriously. We have recently received feedback that there is an issue with the ROG Maximus Z690 Hero motherboard. In our ongoing investigation, we found that the process on one of the production lines was causing the memory capacitor issue. As a result of our preliminary investigation, we observed that this issue resulted in error code 53 and damage to motherboard components. Cards manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers starting with MA, MB, or MC may be affected by this issue. You can check your part number by looking at the product packaging. ”
Experts recommend that users check the model number and not use their motherboards until the replacement process has begun to avoid potential fire problems.
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