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ASUS clarifies on BIOS disaster: “Will be covered under warranty”

In the news we conveyed to you a few days ago, we talked about the BIOS update and problems that ASUS gave to AM5 motherboards. Strangely enough, ASUS can count customers making this BIOS version out of warranty...
 ASUS clarifies on BIOS disaster: “Will be covered under warranty”
READING NOW ASUS clarifies on BIOS disaster: “Will be covered under warranty”
In the news we conveyed to you a few days ago, we talked about the BIOS update and problems that ASUS gave to AM5 motherboards. Strangely enough, ASUS stated that it can count customers who make this BIOS version out of warranty. Now, in an official statement made to us by ASUS, the issue has been clarified.

We recommend that you read our news just below in order to follow the subject.

Description by ASUS

In the statement made by ASUS, it was stated that there is no such statement on the BIOS download pages that motherboards may not be considered under warranty. The statement from the company is as follows:

“There is no such indication on the BIOS download pages anymore and the motherboards will be under warranty. As mentioned, ASUS is working with AMD to set new rules for new BIOS updates. These updates will continue to be released as necessary. BIOS updates follow AMD’s latest guidance to address concerns about potential damage when using Ryzen™ 7000 series processors with our AM5 motherboards. This update puts a limit on SOC voltage at 1.3 V.

Please download the latest version of BIOS updates from asus.com/support. If you are worried that your motherboard might be affected by this issue, or please contact our local ASUS support team. If a problem is detected, your motherboard will be covered by our warranty.”

ASUS misses the point again

Frankly, we would like to state that we welcome this step taken by ASUS. However, we see that ASUS missed the main problem again. Yes, ASUS states that the current BIOS version 1410 update includes AMD’s AGESA 1.0.0.7 guideline, limiting problematic voltage values ​​to 1.3V.

However, in the tests, it is seen that this BIOS version does not work properly and the voltages still rise to high values ​​such as 1.41V. In the first-hand tests conducted by Gamers Nexus, it is stated that the Ryzen 7000 series processor attached to the ROG Crosshair X670E Extreme motherboard is supplied with voltages exceeding 1.41V, and the motherboard continues to supply voltage to the socket until the processor reaches temperatures exceeding 200 ° C. As a result, the processor and motherboard became unusable.

While this is a specific issue, any user is likely to be affected. The voltage problem occurs when the processor is overclocked or the memory is overclocked. In other words, even if you do not make any changes to your processor, you will experience this problem when you activate the EXPO profiles on the motherboard. EXPO allows you to overclock memory with one click, and the whole technology world says that when EXPO is activated, a serious performance increase is achieved in Ryzen 7000 processors.

Meanwhile, besides ASUS, other motherboard manufacturers have also published AMD’s guide and BIOS with 1.3V limitation. Other brands are reported to comply with the 1.3V limit.

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