A recent report by Goldman Sachs estimates that around 300 million global jobs could be automated and a quarter of all jobs could be replaced by productive AI.From senior management to call center
With chatbots that can now write content and create images, artificial intelligence threatens to replace workers such as designers and software engineers, or even take over the wide variety of repetitive job tasks currently performed by humans. With the potential that artificial intelligence has shown, it is thought that it can do very well in a wide range from top executive roles to call center operations.
According to the Future of Jobs report published by the World Economic Forum in May, which surveyed 803 companies worldwide, more than 75% of companies want to adopt artificial intelligence technology in the next 5 years.
An excellent option for the service industry
Shahar Chen, CEO and co-founder of Aquant, an AI-powered platform for service industries, said: “As roles change with AI, technology will reduce the skills and entry barriers needed in certain jobs and industries.” made a statement.
Chen stated that artificial intelligence will positively impact service businesses, especially repair technicians and call center representatives, while artificial intelligence will assist these roles and minimize the skills required to perform them.
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