Amazon Didn’t Even Let Its Customer Turn On The Lights In His House For A Week Because Of A Courier’s ‘Lying’

E-commerce giant Amazon was the subject of our news with a rare event. According to the claim of the Amazon courier, a customer named Brandon Jackson behaved racistly when he went to his address for delivery.

The courier reported this to the company officials after making the delivery. Amazon management locked Jackson’s smart home products on this event. Explaining the subject in a post on Medium, Jackson claimed that he could not even use the lighting system of his house for a week.

Brandon Jackson says he found out about the issue when he called Amazon

Brandon Jackson, whose smart products became unusable for a week, stated that he called Amazon to get support on the issue and learned about the racism accusation there. On top of that, Jackson says that there was no one at home on the day of the delivery, so the allegations were unfounded and that he would prove it with camera records. The man who went after his case made the truth come out after he sent the footage to Amazon. So much so that the claims of the courier were really unfounded. There was no racism there.

An Amazon spokesperson named Simone Griffin, who made a statement on the subject, confirmed the incident and said: We work hard to provide a great experience to customers and at the same time we try to make the drivers who deliver Amazon packages feel safe. In this case, we learned from our investigation that the client did not act inappropriately, and we are working directly with the client to address concerns as we look for ways to prevent a similar situation from happening again.

The incident became the subject of discussion.

Today, it is important for a company that almost everyone knows to take a clear stance against racism. However, here we see that only the claims are taken and the rights of a customer are usurped. Moreover, the fact that the customer is right in the end shows that Amazon acted too impulsively, at least in this case. We hope that the company will continue to protect the rights of its employees and customers in a more balanced way…