The practice of using a team messaging platform is increasing with great speed among the employees.
Different types of research show that 62% workforce in international companies and 71% of tech employees are relying on test messaging platforms. However, to work efficiently, you need to know how to pick the right team messaging platform.
What is a team messaging platform or application?
The modern practice of team messaging brings together managers, writers, marketers, illustrators, social media, and also the other members of the team. Thus, those messaging platforms bring them together in one place, even if they are separated geographically.
The team messaging platforms are more effective and efficient than email. With those platforms, you will get instant responses, hence having a much easier time staying productive.
Not only this, by using the right messaging platform, you can also foster better relationships with your teammates. During the COVID-19 pandemic, these instant messaging apps helped a lot in making proper business communications.
However, choosing an efficient team messaging solution can be a tough job, especially if you are not accustomed to those platforms and rely only on email.
Moreover, choosing the right messaging platform becomes a tough task as there are many options available in the market and you may get confused regarding what will suit you the best. Discussed below is how you can pick the right team messaging platform without any hassle.
How to pick the right team messaging platform?
The perfect team messaging platforms have several vital features that can help you a lot in determining which one can be the best for you. Some of those vital features are:
1.Offer support for external contacts
The team messaging platforms should support external contacts, such as clients, vendors, or freelancers who do not have any contract with the organization. So, the right platform needs to offer a way to add those contacts to the communication channel of your business without compromising the privacy of your employees or company data.
So, the right team messaging platform needs to have an effective and easy way to add the outside contacts and assign permissions and restrictions to them.
2.Offer cross-platform compatibility
Most digital consumers own three numbers connected devices. Through most of your workers work on a dedicated device like their laptops or computers; however, that is not always the situation.
Sometimes the employees need to switch from chatting on their computers or laptops to performing it on their smartphones.
While working remotely, they need to check their mobile devices for running some urgent errands or do some emergency shopping. So, the right team messaging platform should offer easy-to-use and native clients on popular platforms like macOS, Windows, Android, and iOS.
3.Offer advanced search functions
To avoid wasting your time while searching for the required information, you should opt for a team messaging platform that has advanced search functions. With that particular feature, you can search for some vital information by images, date range, files, videos, and also links.
4.Offer scopes for sending simultaneous messages
Another crucial feature of the right messaging platform is offering the chance to send simultaneous messages to individual users. This can not only save a lot of your time but also help you to work more efficiently.
Therefore, the right team messaging platform needs to have a few vital features that can help you to work smartly and efficiently.
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