How to Fix Zoom No Sound Problem?

Although it has been on the market for years, the Zoom video calling application, which has become one of the indispensables of our lives with the pandemic, has undoubtedly become the number one communication channel for many people. For this reason, the Zoom sound problem is the most important problem of the users. Zoom no sound issue is common because many different factors can cause this issue.

If you say what is the problem of no zoom sound; It means that you do not hear the voice of the other party. In other words, it is mostly unrelated to the microphone and is caused by the speaker, headphones, sound card or application. Even outdated application and operating system can present this issue. Let’s take a closer look at how to solve the Zoom sound problem and see the methods you can apply to solve this problem.

How to fix Zoom no sound problem?

• Method #1: Make sure your Zoom app and operating system are up to date.
• Method #2: Check audio connections.
• Method #3: Update your sound card driver.
• Method #4: Configure PC audio settings.
• Method #5: Check the zoom settings.

Method #1: Make sure your Zoom app and operating system are up to date:

No matter what problem you are having on your computer or a different device, the first point you should check is for updates. The application you use and your operating system must always be up to date. Outdated applications and operating systems can cause many different problems, such as no Zoom sound.

With the updates, minor errors that may not be noticed by users are fixed in applications and operating systems. On a system that has not been updated, these errors persist. Especially in applications that work bilaterally, such as Zoom, problems arise as a result of the use of an outdated application by one of the parties.

Method #2: Check the audio connections:

Although it may seem very simple, in fact, the main reason for the problems such as the Zoom sound problem may be a simple lack of contact or the cable being inserted into the wrong port. If you are using an external speaker, make sure it is connected to power or charged and properly connected to your device.

Likewise, if you are using a headset, make sure that you have connected it to the correct port and that the headset is fully functional. If you are using a headset, speaker or microphone with a bluetooth connection, you should make sure that the connection is working and you are in bluetooth range when you are having problems.

Method #3: Update your sound card driver:

• Step #1: Open the Task Manager page.
• Step #2: Find your sound card driver.
• Step #3: Right click on it.
• Step #4: Click Update Driver.
• Step #5: The driver will be updated.
  • or
• Step #6: Download Driver Easy from here and complete the installation.
• Step #7: Run the program and scan your computer.
• Step #8: All your drivers will be updated.

If you think your sound card driver needs to be updated to solve the Zoom sound problem, just follow the steps above on your Windows operating system computer. Most of the time, your drivers are automatically updated with Windows Update, but sometimes you have to do this manually. You can also easily access driver updates using a third-party program such as Driver Easy.

Method #4: Configure PC audio settings:

• Step #1: Open Control Panel.
• Step #2: Open the Hardware and Sound page.
• Step #3: Open the audio page.
• Step #4: Select the audio output device.
• Step #5: Click the Properties button.
• Step #6: Open the Enhancements tab.
• Step #7: Disable.
• Step #8: Right click on the speaker in the taskbar.
• Step #9: Click Turn on volume mixer.
• Step #10: Turn the zoom volume all the way up.

If you think you need to configure the PC sound settings to solve the Zoom sound problem, just follow the steps above on your computer with Windows operating system. The page names you see in the steps may vary depending on the version of Windows you have, but they are similar.

Method #5: Check the Zoom settings:

• Step #1: Open the Zoom Settings page.
• Step #2: Open the Audio tab.
• Step #3: Make sure you have selected the correct devices as microphone and speaker.
• Step #4: Turn on the original audio.
• Step #5: Disable echo cancellation.

One of the most effective methods you can apply to solve the Zoom sound problem is to check the Zoom settings. Most of the time, users can cause such problems to occur by taking a wrong step during the installation. Fortunately, the solution is extremely simple.

We answered the question of how to solve the Zoom sound problem, which bothers users during video calls, and we talked about alternative methods that you can apply to solve the problem. Depending on the cause of the problem, one of these methods will surely solve your problem.