McDonald’s reached an agreement with Google for productive artificial intelligence cooperation starting from 2024. Hardware and software developments to be made in thousands of stores of the fast food giant will also be a part of this project. McDonald’s will optimize its operations using generative artificial intelligence.
According to the statement made by McDonald’s, one of the outcomes of the study is that it will enable eating “hotter, fresher food”. There is no explanation as to how large orders can be fresher with the generative language model, but we can make some assumptions on this subject.
Our potatoes will be hot with productive artificial intelligence
We may see more AI-powered automation for ordering kiosks in McDonald’s stores. A similar situation may be possible for drive-through ordering systems, which are especially common in the United States.
McDonald’s has not yet provided information on how artificial intelligence will be used. Google Cloud technologies will also be used along with hardware and software developments. Thanks to these systems, managers will be able to detect disruptions and find solutions using this data to reduce operational problems.
Will artificial intelligence replace humans?
On the other hand, McDonald’s did not make a statement in its statements about whether artificial intelligence will replace human employees. Instead, it was stated that this technology will “reduce complexity” for store employees and provide “exciting experiences for store employees and customers.” Previously, another fast food chain, Wendy’s, had started testing a similar process in one of its branches.
McDonald’s has recently been trying to combine conversational systems with kiosk systems. According to the company’s statement, it says it will “improve restaurant operations with more informative tests and automated solutions.”
It would not be surprising if one day, with the agreements made by the companies, we hear about Tarkan taking our orders in applications. If there was such a service, would you want to use it?
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