Windows 11 may also cause problems on new hardware. According to new user reports, MSI’s Intel 700 and 600 series motherboards are experiencing a blue screen issue with an “unsupported processor” message. When the complaints about this situation continued, which was confirmed by Microsoft, MSI suggested a temporary solution, stating that they would provide a permanent solution in a short time. Soon, as a result of the hard work of MSI and Intel, a BIOS update that fixed the problem began to be offered.Affects Windows 10 and 11 PCs
According to MSI’s statement, the UNSUPPORTED_PROCESSOR error code is caused by a certain Intel Hybrid Architecture software setting that only applies to systems with 13th generation Intel Core i9 processors. MSI says the issue occurs on Windows 10 and 11 PCs that received updates KB5029351, KB5029332, and KB5029331.
In order to solve the problem, MSI started to release the new BIOS update for its 600 and 700 series motherboards on its official website. All BIOS versions will be available for download by the end of September.
| Motherboard model | BIOS version |
|---|---|
| MEG Z790 ACE | 7D86v164 (Beta version) |
| MPG Z790 CARBON WIFI | 7D89v183 (Beta version) |
| MPG Z790 EDGE WIFI | 7D91vH85 (Beta version) |
| MAG Z790 TOMAHAWK WIFI | 7D91vH85 (Beta version) |
| PRO Z790-A WIFI | 7E07vA73 (Beta version) |
| PRO Z790-P WIFI | 7E06vA92 (Beta version) |
| PRO Z790-P | 7E06vA92 (Beta version) |
| PRO Z690-A WIFI | 7D25vAE3 (Beta version) |
| PRO Z690-A | 7D25vAE3 (Beta version) |
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