The gaming world has been awash in recent days with an email allegedly sent by Ubisoft. According to screenshots shared on social media, the company started to remove inactive accounts and games on these accounts. This situation aroused great resonance among the players. So is Ubisoft deleting the account?
Is the claim that Ubisoft is deleting account true?
Recently, a Twitter user shared an e-mail that he claims to have received from Ubisoft. Accordingly, Ubisoft stated that accounts suspended due to inactivity will be permanently deleted within 30 days in accordance with the Terms of Use.
He stated that the games in the suspended accounts will also be removed automatically. However, the email also includes a “Cancel Account Suspension” link, which allows players to recover their accounts and libraries.
This has managed to attract the attention of millions of users playing Ubisoft games. To avoid confusion, Ubisoft’s social media managers intervened. In the comment to the post, he confirmed that clicking this link will prevent account deletion.
Ubisoft warned players that they did not close active accounts. He recommended that users who want to keep their accounts secure should log in to their accounts regularly and check their account status.
If you are currently actively playing Ubisoft’s games, your account will naturally appear as active. However, if you have not logged into your account for a long time, you are likely to encounter such an e-mail. Please note that 30 days after receiving the e-mail, your account will be completely removed.
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