Facebook, Instagram and WhatsApp started to return to normal after hours of interruption. The reason for the big blackout has been the subject of debate for a long time. While many experts said it was a DNS related issue, others claimed that Facebook had been hacked and even stolen user information.
Facebook has finally released an official statement about the cuts. While the statement said the problem was caused by technical reasons, it said there was no evidence of a cyber attack.
- Why Facebook, Instagram and WhatsApp Crashed?
Facebook’s official statement about the outage is as follows:
“To all people and businesses around the world who rely on us, we apologize for the inconvenience caused by the outage on our platforms. We are working as hard as we can to restore access and our systems are now operational. The underlying cause of this outage is affecting many of the internal tools and systems we use in our day-to-day operations. complicates our attempts to solve the problem.
Our engineering teams determined that configuration changes in the backbone routers that coordinate network traffic between our data centers are causing issues that interrupt this communication. This interruption in network traffic gradually affected the way our data centers communicate, halting our services.
Our services are back online and we continue to work actively to get everything back to normal. We would like to clarify at this time that we believe the root cause of this outage is an incorrect configuration change. Also, we have no evidence that user data has been compromised as a result of this downtime.
People and businesses around the world rely on us every day to stay connected. We recognize the impact that disruptions like this have on people’s lives and our responsibility to inform people about disruptions to our services. We apologize to everyone affected and are working to learn more about what happened today so we can continue to make our infrastructure more resilient. “
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